Uncover gaps and opportunities to optimize recurring revenue growth
Apply a universal methodology and process across your entire customer journey
Activate through defined processes and playbooks, implemented directly into your workflow
Arm your reps with the core skills for success, with a common language to unify as one GTM team
Provide your team with ongoing development to make change stick, gauge progress, and reach your goals
With a cohesive operating model, CS teams can finally reach their potential of driving sustainable growth and profit from the existing customer base.
How to use the right metrics to lead your team.
The critical event drives a prospect to make a decision
Definitions and meanings of commonly used terms, acronyms, and roles in the SaaS business environment.
Asking why a deal was won or lost will help you forecast more accurately in the future. It will help you understand what worked and what didn’t and figure out how to drive repeatable success.
Use remote selling’s best practices to drive sustainable growth across your organization
Use these components to build your own sales process
The bowtie funnel derives from the traditional funnel laying on its side, with the new funnel as a mirror image. The phases of the new funnel include maintaining impact, a recurring revenue stream and ...
Historically, most of the actions taken in Sales and Customer Success are based on a LINEAR model (for example, to get more results, you need a higher volume of deals, or customers, etc.). As you lear ...
Here we go deeper into some of the key elements we picked up on in part 1 around asynchronous sales processes.
This video presents an idea how to structure your marketing, sales and customer success resources.
