Uncover gaps and opportunities to optimize recurring revenue growth
Apply a universal methodology and process across your entire customer journey
Activate through defined processes and playbooks, implemented directly into your workflow
Arm your reps with the core skills for success, with a common language to unify as one GTM team
Provide teams with ongoing development to make change stick, gauge progress, and reach your goals
Skills Coaching
Our approach
Skills Coaching ensures the highest possible ROI on your training investment. The coaching sessions help your reps truly master the skills they have learned in training, with hands-on use and active coaching on real customer scenarios, for behavior change that actually sticks for the long-term. Training alone doesn’t drive long-term adoption — but consistent reinforcement and practice does.
A combination of live sessions, call reviews, and role plays
Examples
The details
- 1-hour live coaching sessions every two weeks, for reviewing and practicing skills, and live cohort role play for reinforcement
- Personalized call review coaching per session (15 per cohort)
- Managers receive weekly scorecards on skills reviewed
- Coach will incorporate custom discovery calls and stories (where applicable)
- Coaching topics, selected in collaboration with the client, can include:
– ACE + Agenda
– Discovery Calls
– Diagnose
– Storytelling
– Uncovering Impact and Critical Event
– Performing a demo
– Writing effective email communications
…and others
Ready to transform?
Contact us to see how we can help your team transform.