Uncover gaps and opportunities to optimize recurring revenue growth
Apply a universal methodology and process across your entire customer journey
Activate through defined processes and playbooks, implemented directly into your workflow
Arm your reps with the core skills for success, with a common language to unify as one GTM team
Provide your team with ongoing development to make change stick, gauge progress, and reach your goals
With a cohesive operating model, CS teams can finally reach their potential of driving sustainable growth and profit from the existing customer base.
How to use the right metrics to lead your team.
The critical event drives a prospect to make a decision
Use these components to build your own sales process
Identify critical hand-off moments
How to structure your 1:1 meetings
Delivering impact across every touchpoint.
Getting to the decision maker
How to select the right target accounts
Factoring in deal size, resources, and complexity
Creating your ICP and segmentation
Orchestrating success for your customers
Connecting with each role in the buying center
Setting the tone for the post-sale engagement.
Finding patterns from deal analysis
