Revenue Architects

Jennifer Griffin

Favorite quote:

"It is not the strongest or the most intelligent who will survive but those who can best manage change."-Charles Darwin

Ask me about:

...anything over a glass of wine! Outside of work, I have an obsession with board games, a love for television binging and my hands are pretty full with two teenage daughters.


My key areas of expertise

Building CS teamsScaling CS teamsCS Renewal & Expansion optimization

Some of my clients

My experience prior to WbD

My key points of advice to Revenue leaders

  • To drive scalability, make sure you have a really strong foundation. Getting the basics right early on will pay dividends as you grow.
  • Being customer-centric shouldn’t just be lip service. Really look at your company overall to determine if you are walking the walk on being customer-centric.
  • Avoid large, dramatic process change – instead, layer incremental changes supported by appropriate change management to guide the change you want to see (and make sure you are measuring for impact)

My example Deliverables