Reinforce your team’s ABM skills to increase customer connects
Help your reps refine their account-based outreach with weekly coaching from expert trainers. Reps will improve their customer outreach by revisiting real customer interactions and peer evaluating each other’s skills against proven call frameworks. Trainers will help your team take the concepts off the page and into action, with weekly interactive group sessions.
Impact you’re looking for:
- Reinforce what your team has learned in training with weekly reviews of real customer calls
- Understand the gaps in skillset across the team, and where additional reinforcement or training is needed
- Give your team professional coaching on how to execute better on calls
Includes
- Weekly interactive sessions with expert trainers
- Live call reviews against established call frameworks
- Call scoring to identify specific areas of improvement
Key Steps
01.
Kickstart the coaching program
Reps will learn how to apply call frameworks to their upcoming coaching sessions
02.
Record and evaluate
Recordings are evaluated against objective frameworks and scored for areas of improvement
03.
Interactive team coaching
Coach reps via 1-hour weekly review sessions, with real-time call analysis and critiques