Certified Trainers

Maria Abad Baides

I believe Digital is changing the way we communicate and make business: sales, marketing, services, clients, culture.

I believe the success comes from the best Customer Experience from the Employee to the Customer. The business must migrate from “Product Centric” to “Customer Centric”. Culture, Technology and the New Ways of Communicate are key in this transformation process. Empowering the teams is the way to success. Empowered employees will deliver awesome customer experiences to their clients and that will provide return with results.

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