Marketing, sales, and customer success methodologies such as BANT, MEDDPICC, or SPICED provide frameworks for more focused and efficient customer interactions. SPICED allows you to communicate the pains and impact uncovered during sales with customer success to ensure nothing falls through the cracks during handoffs. Currently, teams are trained on and sometimes take notes on the methodology they use and may or may not share those notes with other sellers or with CS. Methodology Agents keep track of your methodology for you and communicate needs across the org so you don’t have to.