Favorite Quote
"It always seems impossible until it's done."
-- Nelson Mandela
Ask Me About
→ Onboarding employees and customers
→ Learning and development practices, instructional design, virtual training, facilitation, coaching
→ Sales and Customer Success alignment
My Areas of Expertise
Some of My Clients
My Key Points
- Software tools cannot fix a broken process so before deciding on a tool look at your people and processes first.
- Have a holistic view of compensation models across teams so that they don’t compete with one another.
Certified to Teach
Prospecting for Impact
Apply proven prospecting techniques that focus on customer pain—not gimmicks or shortcuts.
Selling for Impact
Learn how to drive customer impact through effective sales conversations, provocative discovery, and win-win value trading.
Customer Success for Impact
Learn how to manage customer relationships after the initial sale and deliver recurring impact through every customer interaction.
Account Management for Growth
Build effective account expansion skills to uncover growth opportunities, plan strategically, and deepen customer relationships.
Managing for Impact
Move beyond managing metrics—build the skills to become a true coach for your team.
Skills Course: Discovery Using SPICED
Unlock the potential of every discovery conversation by uncovering customer insights and advancing deals with confidence.
Skills Course: Storytelling
Learn how to increase customer buy-in through compelling, memorable storytelling.
Facilitator Certification
Become a skilled facilitator who can coach, reinforce, and drive adoption of tactics and methodologies across teams.