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Citadel Accelerates Growth with a Scientific Sales Playbook

Created
Custom Sales Playbook to Establish and Clarify Roles, Process, and Cadences
SPICED
Cemented as the Consistent Methodology Across Marketing, Sales, and Customer Success

Situation

Citadel is a messaging app for CAC 40 companies (the 40 largest equities listed on the Euronext Paris). It is a startup company of ~100 employees within the larger Thales Group.

Pain

The company was going through an intense period of planning and restructuring of their GTM engine.

Laurent Duquesne, Citadel CEO, knew that they needed a scientific sales process to accelerate their growth.

Impact

By undergoing a GTM Diagnostic, Laurent was able to identify the key growth levers that would help them to be successful. From there, they created a custom Sales Playbook to establish and clarify the roles, process and account-based cadences for efficient outreach to target accounts. Training & High Impact Coaching helped cement SPICED as the consistent methodology across Marketing, Sales, and Customer Success.

CUSTOMER

Citadel

INDUSTRY

B2B SaaS

SIZE

Mid-Market

FOCUS AREA

Sales

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