Review the most frequently asked questions about the Winning by Design Open Courses here:
First, you will receive three separate emails when your registration for an Open Course is processed:
- A welcome email, which includes the information you will need to get started.
- Calendar invitations for the four live sessions of the course, which include Zoom conference call dial-in details.
- An email with login credentials and instructions on how to enroll in your online learning journey, sent from firstname.lastname@example.org.
You will receive the welcome email and calendar invitation series within 2 business days after you register. The online learning course enrollment email will be sent approximately 1 week prior to the first training date.
Please note: if you sign up for a course less than one week before it starts, it may take up to 3 business days for you to receive your email with login credentials for the online learning journey.
Be sure to include the names and email addresses of your team members on your registration, and they will receive emails with the information that they need for the course.
We get it, things happen! In the event a learner is unable to attend a course or becomes unable to complete the course, just let us know by emailing email@example.com as soon as possible. The Open Course Program Manager will coordinate with the learner to determine alternative course options depending on the circumstances.
In the event a course’s scheduled date/time must be changed, or a course is unable to be held as expected, learners will be notified and offered the option to accept the change, shift to the next available course, or be given a full refund of the seat cost.
If you sign up for more than two seats across any of our courses, a 20% discount will be applied to all seats in your order. If you have a previous relationship with WbD as a customer, please get in touch with your main point of contact on the WbD team.