Curriculum

Growth Loops and Contact Cadence

  • Growth Loops for Customer Expansion
  • Designing Your Customer Contact Cadence

Diagnosing Customer Expansion

  • How to diagnose expansion opportunities
  • Business Orchestration and Technical Kickoff Meetings

Acing Business Reviews

  • How to Structure periodic Impact Review Meetings (QBR or EBRs)
  • Driving urgency for growth through Impact and Critical event

Advanced Communication Skills

  • How to Handle Tough Conversations
  • Customer stories to inspire expansion

Growing Customer Value

  • How to convert customers price increases
  • Trade vs. Negotiation for Upsell, Cross-Sell and Renewal

WHAT’S INCLUDED?

Four Two-Hour Online Coaching Sessions

Four sessions to roleplay and workshop with a live coach and other students.

Access to an online learning journey

Watch videos, study blueprints, and complete exercises in which your coach will give you 1:1 feedback

Industry recognized certification

Further your career with LinkedIn-ready certification and badges.

Get all this for only $1,500 USD!

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A SCIENTIFIC APPROACH TO COACHING

We believe in learning by doing.

10% of learning something new comes from formal training, 20% comes from observing your peers, and 70% of learning comes from doing. Therefore, all of our courses are taught “flipped classroom” style which means you learn the theory using an online learning journey so that time with a live instructor is reserved for roleplay and call reviews. You’ll also be expected to practice in between sessions and have your homework reviewed by the instructor.

Upcoming Scheduled Courses

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