WINNING BY DESIGN OPEN COURSE
The SaaS Sales Method for Customer Success
- The SaaS Sales Method
- How to Communicate Effectively with Customers (Talker)
How to Orchestrate Beginning of the Customer Relationship
- How to do a handoff from sales to customer success (SPICED for Growth)
- How to design a customer contact cadence
How to Develop Impact
- How to hold a business orchestration and technical kickoff meeting [key moment]
- How to design a twelve months customer journey and joint success plan
- How to use customer stories for Impact
How to Drive Growth
- How to conduct periodic impact reviews [key moment]
- How to Manage Customer Conflict Effectively (Handling Frustration)
- How to Trade During The Renewal Call [key moment]
Four Two-Hour Online Coaching Sessions
Four sessions to roleplay and workshop with a live coach and other students.
Access to an online learning journey
Watch videos, study blueprints, and complete exercises in which your coach will give you 1:1 feedback
Industry recognized certification
Further your career with LinkedIn-ready certification and badges.
Get all this for only $1,500 USD!