Remote Sales and CS - Winning by Design

Jacco van der Kooij In Remote Sales & CS, Sales Process, Sustainable Growth

The mathematics of enterprise sales to drive sustainable growth

Quotas are being missed. Targets are being reset. Benchmarks are out the window. For sales teams using all types of go to market strategies --- whether product-led growth, or field sales, or enterprise account sales --- the fundamentals are breaking down. Figure 1. Where sales is breaking down Reply rates...

Jacco van der Kooij In Remote Sales & CS, Sales Tools

Cómo transformar los equipos de ventas y customer success a un trabajo 100% en remoto

Marco simple de cómo nos comunicamos, en la transformación de la venta tradicional a la venta 100% en remoto.

Traducido por Maria Abad Transformar el trabajo comercial de campo hacia el trabajo más digital, supone tener los procesos, las herramientas tecnológicas y las habilidades necesarias para que esto suponga un incremento en la productividad, al tiempo que se satisfacen las nuevas condiciones que requiere el mercado actualmente. En estos...

Jacco van der Kooij In Remote Sales & CS, Sales Process, Sales Training

The impact of remote selling on Enterprise Sales

This paper examines the facets of Remote Selling, a method pioneered by Silicon Valley startups to drive hypergrowth sales in the SMB segment, and determines how it can be used by B2B Enterprise sales organizations worldwide. Summary points: Inside sales teams successfully use Remote Selling to sell SaaS solutions into...

Jacco van der Kooij In Customer Success, Remote Sales & CS, Sustainable Growth

How to transform to Remote Selling & Customer Success

A change has occurred, and companies must adapt their go to market to this new reality to achieve continued, sustained growth. Various economic and environmental factors (including increased competition, more pressure to reach profitability earlier in the company journey, and notably the recent coronavirus outbreak) are having a significant impact...

Julie Weill Persofsky In Customer Success, Remote Sales & CS

How companies should be mobilizing their Customer Success teams to save costs, retain customers, and drive revenue right now

The customer relationship has been fundamentally changed. Customer Success is classically about helping your customers achieve the impact that your solution delivers to help them and their organization. This often means onboarding your customers as quickly and effectively as possible to achieve first value in a reasonable time frame ---...

Jacco van der Kooij In Customer Success, Remote Sales & CS

Revenue guidance in 2020

A message from Dominique Levin and Jacco van der Kooij: Honestly, we struggle to find the words to convey our feelings. Today the concerns for the well being of loved ones are vivid and real. We are not doctors or care providers. We are revenue experts, so we offer our...

Remote Sales & CS