Conducting an Orchestration Call
- How should my team do handoffs and kickoff calls between sales and customers?
- How should I construct an orchestration call?
Designing a 12-Month Impact Journey
- How do I design a 12-month impact journey to help customers achieve their goals as fast as possible?
- How do I design a customer contact schedule that drives alignment with key stakeholders?
Executive Business Review (EBR) vs. QBRs
- How do I orchestrate an impact review/Executive Business Review/QBRs and stay relevant and helpful to the customer throughout our partnership?
- What should my team be proactive vs. reactive to troubleshoot and overcome objections?
- Drive business conversations for upsell and cross-sells for account managers?